ED Patient Satisfaction Is Increasing Despite Global COVID-19 Pandemic
By Jonathan Leggett, DO
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on June 16, 2020
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Dr. Leggett is a PGY 3 emergency medicine resident at Grand Strand Medical Center in Myrtle Beach, South Carolina.
Resources for Further Reading
- Farley H, Enguidanos ER, Coletti CM, et al. Patient satisfaction surveys in quality of care: an information paper. Ann Emerg Med. 2014;64(4):351-357.
- Glickman SW, Boulding W, Manary M, et al. Patient satisfaction and its relationship with clinical quality and inpatient mortality in acute myocardial infarction. Circ Cardiovasc Qual Outcomes. 2010;3(2):188-195.
- Schwartz TM, Tai M, Babu KM, et al. Lack of association between Press Ganey emergency department patient satisfaction scores and emergency department administration of analgesic medications. Ann Emerg Med. 2014;64(5):469-481.
- Tekwani KL, Kerem Y, Mistry CD, et al. Emergency department crowding is associated with reduced satisfaction scores in patients discharged from the emergency department. West J Emerg Med. 2013;14(1):11-15.
- Gupta M. Happy meals for everyone? Ann Emerg Med. 2014;64(6):609-611.
- Booth W, Adam K, Rolfe P. In fight against coronavirus, the world gives medical heroes a standing ovation. Washington Post. March 26, 2020.
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