SB: We have 15 million visits that are seen in our democratic section. If you take a cross section of the groups that define themselves as democratic practices, which are within that section, 15 million visits is not a small number, and there are plenty out there that are just independent and don’t come to the section meetings. So it’s a much larger number than one would expect.
Explore This Issue
ACEP Now: Vol 34 – No 10 – October 2015WF: I think it raises a question, not from the point of view of practitioners of emergency medicine but from the point of view of payers and executives in hospital systems and other people that are interested in the triple aim. I think that what they want to know is whether or not democratic group structures actually add value to the quality of care on behalf of patients and population. I think that’s becoming the market test and also the government challenge coming at us from both employers and payers and people that run the federal programs. The important question is whether or not the democratic practice model is clearly the best way to deliver care on behalf of populations or if it’s really a boutique kind of activity that can only happen in increasingly rare circumstances.
By and large in groups, even the ones that have one person, one vote, my experience has been that the work is never equal and the level of commitment to accountability and responsibility is never equal. —Lynn Massingale, MD, FACEP
LM: I think this will be on point to what Wes just said. My analogy: A friend of mine runs a large, large, large chain of nursing homes. I was talking to him the other day, and he was telling me about how his average length of stay was going down dramatically and how his census was going up and yet his total occupancy was going down. I thought about all three of those data points. Those are metrics that in the past no one would have ever associated with a nursing home except occupancy percentage. No one talked about length of stay in a nursing home in the past. What’s happening with payment reform, with demonstration projects, with others putting somebody at risk, somebody who chooses to be at risk, working with an [accountable care organization] or other entity, etc., focusing on the admission and the 90-day post-acute after the admission, the simple fact is that people are trying to get patients in and out of nursing homes quickly, not just parking them there indefinitely. They’re aggressively managing the therapy they receive. It’s an example of an industry that’s being absolutely transformed, not willingly but transformed by force, outside forces, into a whole new set of behaviors that they have no control of. They have no control of the forces that are acting on them. They’re simply reacting to those forces and those forces being the assumption of risk by some entity, like an ACO. Increasingly, I think all of us in emergency medicine, and our colleagues in hospital medicine, are feeling those same pressures. When you think about the IT commitment and the organizational change that has to take place to make the group ready to accept risk, or be part of risk and reward, it’s just so hard to do that if you’re spending almost all your work time on clinical care. Somebody has to spend a fair amount of time on the administrative piece and a fair amount of money on the administrative piece. I know when we first started, one of the doctors in my group said, “Look, I appreciate the fact that you want to spend time on the business stuff, but it doesn’t really mean a damn thing to me, and I don’t think I should have to pay anything for the time you spend administratively.” Most groups feel like that. There are big groups, there are democratic groups that do have people who spend a lot of administrative time, so I’m not saying it’s all or none. But it’s very hard for a group to do that if, in fact, there’s an expectation that everyone has an equal vote, everyone’s going to do equal work, everyone’s going to write a check for capital expenditure for IT, etc. It’s just gotten so complicated. The good news is everyone on this call spends all day, every day with a group of people who are really, really smart. In my case, most of them are smarter than me, or all of them are smarter than me, but we all spend time around smart people. It’s not that doctors in emergency medicine are not capable of doing that. Our experience is more and more they don’t want to do that. The ones who want to do that can find a place to do that in any group, either in a small group or midsize group or a big, a democratic group or a group like ours. If you want to do that work, you can find it, but if you don’t want to do that work, which is what we find more and more is the case, then you have to figure out where you want to be. And for me, the most important question for a doctor, any doctor, isn’t, is it a democratic group or not, but is it a group that’s going to win? Is it a group that’s going to survive? That’s number one. And is it a group that’s going to win in a rapidly changing health care environment that requires all of us to be and do things that we were not and could not do yesterday or last week? That to me is the better question. Not is TeamHealth a democratic group or not because we aren’t. The question is, are we going to win or not? The question is, is CEP going to win or not? The question is, is the Akron General group going to win or not? And if you are, if that group has the chops and the commitment to win in that changing environment, then I think good doctors can find a great place in any of those organizations.
4 Responses to “Emergency Medicine Leaders Discuss Pros, Cons of Democratic Group Practices”
October 25, 2015
ED PhysicianTo Dr. Packards point.. I don’t think it is fair, logical, or even reasonable to conclude that what EMCARE is doing is “democratic”. I certainly think there are countless examples of completely unfair actions that EMCARE has taken against ED Physicians. I specifically have several, which I think if Dr. Packard new he would rectify. There in lies the problem.. EMCARE is so big that terrible atrocities are being done against ED Physicians and the people at the top don’t even know. In a democratic group, because it is smaller and the power is distributed these terrible actions are avoided. The profession of emergency medicine is being destroyed by this type of unaccountable behavior.
I hope Dr. Packard is interested in what is happening at a local level within EMCARE!!
October 25, 2015
John ShermanI think it unfortunate that the panel is mainly folk who are in the upper positions of apparently non-democratic groups. I get from the above discussions a paternalistic view: some people at the top know how to run the business better and that is the best way for it. It is then rationalized into the social darwinism framework of that is what is needed for groups/companies to survive. Rather Ayn Rand-ish. I also get the sense that a couple of the responses were being obviously obtuse with the sentiment that ‘some people want to do more of the administrative work and so it does not come out evenly’ – most ER doctors are smarter than that and know that administrative work is necessary and will proportion payment to those who are doing the “back office” work of the group. A good part of the chagrin from the “pit doctors” in a non-democratic group is over-valuing the administrative tasks compared to clinical work, to the point of the administrative level people in the organization getting considerable-fold higher incomes. That is the common “business-model” for corporations, but should it be that way for a group of professionals? I am a contractor for TeamHealth, and I would say that I have no particular say in anything the group does and know that a considerable portion of my revenue that I generate goes to a lot of administrative overhead that does not have transparent value.
I think the virtues of a democratic practice are good and could be strived for and incorporated into even “corporate model” groups of doctors.
October 26, 2015
Bill BassMany of us think that democracy is the fairest form of governance of any organization. Watch the video regarding democracy vs a republic ( https://www.youtube.com/watch?v=JdS6fyUIklIto ) to really understand democracy.
The complexities of medical practice with it’s insurance, government, and regulatory burdens make solo practice almost impossible. A group that manages billing, insurance, malpractice insurance, pension plan, health insurance, CME, and scheduling well, certainly deserves a fair profit. That profit should be openly available to all group members a to see and invest in if they so chose. If you can find a group this open, you should join it.
Bill Bass, M.D.
November 5, 2015
Dominic Bagnoli, MD - CEO, USACSAs the co-founder and current CEO of one of the largest democratic EM groups in the country, I am acutely interested in this discussion and the comments that have followed. Being a democratic practice has been the gold standard in our specialty for decades and that hasn’t changed but as the discussion clearly highlights, there isn’t a consensus opinion as to what constitutes a democratic practice and for many, democracy is in the eye of the beholder. Realizing that there are many different perspectives of democracy, it occurs to me that we are using the wrong standard to judge an ideal EM practice. From my perspective, the real issue is equity and ownership. Do the practicing physicians own the practice? Do they have a path to ownership? What exactly do they own? I believe being an owner is the real difference maker. Everyone takes better care of something they own. Have you ever washed your rental car? Additionally, democratic and physician-owned groups will need more support and resources than ever to succeed in the progressively complex healthcare environment. All groups will need capital for investments in processes, infrastructure and technology in order to deliver better, more efficient care. Hospitals will also require support and partnership with world-class business leadership. It will be increasingly difficult, if not impossible, for smaller EM groups to access either of those. We are building a large EM group committed to physician equity and shared ownership for all of our members. Having a democratic vote is important, but it is not a substitute for being an actual owner of the practice.