Fundamentally, hospital CEOs are convinced that a shift from inpatient to outpatient care is the future. I would argue that patients don’t know that. We are the center of the medical universe. Physicians in the outpatient setting cannot keep increasingly complicated patients from the emergency department (ED), but actually encourage them to go if they are concerned.
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ACEP Now: Vol 42 – No 05 – May 2023We need to focus more staff and money on EDs, observation/respite units, and social workers. Make specialty ED in-person consultations normal. Let telehealth and artificial intelligence (AI) be the mainstays of outpatient care. We’re doing it wrong and those in charge are thinking about the future of medicine wrong.
—J. Benit
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