The EDBA data indicate a correlation between processing of inpatients (boarding time), overall flow (length of stay), and walkaway rates (left before treatment complete).
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ACEP Now: Vol 42 – No 01 – January 2023ED boarding of inpatients, and other impediments to ED flow, negatively impact the quality of patient care, result in higher walkaway rates, patient and staff dissatisfaction, and a gap in available emergency services in the community. Boarding is a hospital-wide problem that will require significant hospital and ED leadership to restore and/or preserve ED flow, improve quality of care, and attract and retain high-quality ED staff.
Dr. Augustine is national director of prehospital strategy for US Acute Care Solutions based in Canton, Ohio; clinical professor of emergency medicine at Wright State University in Dayton, Ohio; and vice president of the Emergency Department Benchmarking Alliance.
Dr. Jouriles is professor and chair of emergency medicine at Northeast Ohio Medical University and vice chair of emergency medicine at Summa Health and US Acute Care Solutions.
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